Our Customers
ENABLING A TOP 3 PHARMA LEADER TO BOOST EFFECTIVENESS FOR REPS
Even during a pandemic
Life Sciences field teams have experienced a massive transition due to restricted access to healthcare professionals (HCPs). The new normal means limited in-person appointments and the need for more digital and omnichannel engagement. Read the transformational story about a global pharma leader providing a true sense of purpose to its field force, while also finding ways to collect feedback and turn them into insights for all stakeholders.
TRUSTED BY LIFE SCIENCES & TECHNOLOGY LEADERS
HOW NOVARTIS IS USING AI TO IMPROVE CUSTOMER ENGAGEMENt
GLOBAL
TRANSFORMATION
Users in 50+ countries
Supporting 9 languages
OUR CUSTOMERS LOVE US
Tact.ai accelerates revenue growth and improves the Sales and Customer Experience for sales teams
EASILY TACKLE YOUR FIELD SALES ROLE FROM THE ROAD!
"Tact makes it easy to access customer data and submit Trip Reports on the fly, so you can maximize your day and reduce time spent on administrative tasks."
TESTIMONIALS
It’s refreshing to work with a company that understands the significance of each interaction – whether on camera, over chat, or face-to-face – has on improving patient outcomes. I’m very pleased to join Tact.ai’s mission of helping deliver innovative medicines to patients faster.”
“Tact’s platform helps teams have better interactions with customers by getting them prepared, supporting all and new emerging channels of interaction, and closing the loop so insights are captured. I believe Tact has an opportunity to definitely create a more innovative and positive impact on how pharma and HCPs collaborate.”
"The flexibility Tact offers has allowed us to tailor our processes to fit our specific needs, resulting in a competitive advantage. Since integrating the tact.ai, our team's efficiency has greatly improved. Its user-friendly interface made onboarding a breeze, and its smooth compatibility with our existing systems eased the integration process. A standout feature is its reliability – it works flawlessly "
"By offering a secure and seamless user experience that enables field teams to personalize each interaction with their customers and capture more insights, Tact is helping commercial and medical teams orchestrate the type of high-quality engagement that customers demand today."
“These are the tools they will actually use in the new kind of ecosystem that we are working upon. This is where our partnership with Tact has come into play, because this is exactly what we want to focus on: the user experience, data capture, being always on and moving from 9-to-5, to a 24-hour cycle of being able to access data, when needed.”
“Being focused on the experience, giving customers more choice and flexibility, paired with the nimbleness needed to adapt to changing market requirements is in the DNA of Tact.ai and its leading engagement platform"
“Our Commercial and Medical teams at Novartis have been collaborating with Tact over the last two years to transform our field force and customer experience globally. Tact.ai aligns with our ambition to reimagine customer engagement for the New Normal”
NEED MORE CONVINCING?
HUMAN-FRIENDLY CUSTOMER ENGAGEMENT