The Future Of Enterprise Voice AI Is Genderless, In Your Car And (Hopefully) More Secure
Today’s voice-powered AI assistant has many names—Siri, Alexa, Cortana—but as this developing technology becomes ubiquitous in both consumer and enterprise environments, Chuck Ganapathi has a suggestion for his industry colleagues...
Forbes Announces Fifth Annual CIO SUMMIT
The theme of this year’s event is “The Digital CIO Takes Charge,” spotlighting the CIO’s opportunity to drive product, revenue and customer experience...
2019 CRM Predictions and Expert Perspectives
As we close the second month of 2019, we can see that the customer relationship management (CRM) field is experiencing changes brought about by advances in technology and ever-increasing customer expectations. Customer engagement and customer expe...
AI for Salespeople, 12 Apps you can use today!
AI is everywhere, and it will change the way all people work. If you’re not convinced, check this McKinsey Global Institute study “Artifical Intelligence, The Next Digital Frontier?”, you’ll learn many things! Including that sales, will be one of the
CRM.org 2018 Year Roundup
It’s been an exciting journey this past year exploring what exactly CRM is all about. As a small crew of artists with an interest in tech and startups, we had no real preconceived notion of CRMs...
Meet Paul Bernard, Director of Worldwide Corporate Development of the Alexa Fund at Amazon
Venture capital used to be a cottage industry, with very few investing in tomorrow's products and services. Oh, how times have changed! While there are more startups than ever, there's also more money chasing them. In this series, we look at the...
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