Aktana acquires Tact.ai’s technology
The acquisition brings Tact.ai's innovative mobile and conversational Al technology together with Aktana's leading omni-channel intelligence to deliver strategic, best-in-class customer engagement.
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Posts Tagged with

Customer engagement

January 10, 2023

The 4 C’s of Omnichannel – the keys to success or a 60s band name?

David Logue

What makes your omnichannel strategy succesful? the 4C’s of Omnichannel, namely Customer, Context, Content & Collaboration

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October 17, 2022

Pharmaceutical Customer Engagement Trends That Will Shape 2023

Sara Davies

The last few years have transformed the pharma industry, be it the disruptive innovation in R&D, the Vaccine revolution, newer therapies, or the new commercial models.

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September 1, 2022

Back in the field: The return of face-to-face conversations

Damian Colehan

Face-to-face detailing by field teams has been the tried and tested method of promotion in the pharmaceutical industry for decades, a look at how we are returning to field!

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July 27, 2022

Reimagining Compliant Email Experience

Gaurav Sharma

Reimagining Compliant Email Experience - Tact's modern email delivery system enables field teams to reach more customers through improved open rates.

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July 14, 2022

Innovating customer engagement in pharma

Dr. Deepika Salwankar

In a recent article by Alvarez and Marsal, the author commented there is a need to further reshape and keep evolving the customer-facing commercial models in pharma.

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