Aktana acquires Tact.ai’s technology
The acquisition brings Tact.ai's innovative mobile and conversational Al technology together with Aktana's leading omni-channel intelligence to deliver strategic, best-in-class customer engagement.
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Next Best Action

February 2, 2022

Driving the last mile of Next Best Action: Contextual and Omnichannel

Tact customer engagement platform drives the last mile of the Next Best Action engine or other Customer Insights Programs enabling field teams with greater actionability

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