Aktana acquires Tact.ai’s technology
The acquisition brings Tact.ai's innovative mobile and conversational Al technology together with Aktana's leading omni-channel intelligence to deliver strategic, best-in-class customer engagement.
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ominichannel

January 18, 2023

Field Reps to Trusted Advisors: Adding value to F2F, email, and video interactions

Dr. Deepika Salwankar

David Logue and Mehrnaz Campbell in conversation about evolving roles and responsibilities of field teams

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January 10, 2023

The 4 C’s of Omnichannel – the keys to success or a 60s band name?

David Logue

What makes your omnichannel strategy succesful? the 4C’s of Omnichannel, namely Customer, Context, Content & Collaboration

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